Deliveries are made by an independent carrier (UPS, Chronopost or Mondial Relay), to the address given by you when ordering. Deliveries take place within 2 to 4 days and depending on the delivery method chosen. You must provide us with all necessary information to facilitate access to the carrier. Orders made by click & collect will be available in store within 2 hours maximum (subject to availability).
Returns of products must be made in their original condition and complete (including packaging, accessories, instructions, etc.) allowing us to re-market them in new condition, accompanied by the purchase invoice. Products that are damaged, used, soiled or incomplete cannot be taken back under any circumstances.
The return costs remain the responsibility of the Customer. For more details see our T&Cs.